Privacy Policy

Last updated: 09/06/2026

At LOUARI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, create an account, or contact us.

We handle all personal information with care and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

If you have any questions about this Privacy Policy, you can contact us at info@louarimilaan.com.

1. What Personal Data We Collect

When you use our website or place an order with LOUARI, we may collect the following personal information:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details
    (processed securely through our payment providers and not stored on our own servers)
  • IP address
  • Device, browser, and technical information
  • Order and transaction history
  • Website activity and browsing behaviour, including through cookies and similar technologies

We only collect the information necessary to provide our services, improve your experience, and operate our store effectively.

2. How We Use Your Data

We use your personal data for the following purposes:

  • To process, prepare, and deliver your order
  • To confirm, manage, and invoice your purchase
  • To provide customer service and support
  • To send you order confirmations, tracking updates, and service-related information
  • To improve our website, product selection, and customer experience
  • To help prevent and detect fraud, abuse, or unauthorized activity
  • To send marketing or promotional messages, but only if you have given your consent where required

At LOUARI, we only use your information in ways that are relevant, lawful, and necessary for running our business and serving our customers.

3. Legal Bases for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract
    when we need your data to process and deliver your order
  • Your consent
    for example, when you subscribe to marketing emails
  • Legal obligations
    such as accounting, tax, and record-keeping requirements
  • Legitimate interests
    including fraud prevention, website improvement, and customer service optimization

4. Sharing Data with Third Parties

We only share your personal data with third parties when necessary for the operation of our business and the fulfilment of your order.

This may include:

  • Payment service providers
    to process secure payments
  • Shipping and delivery partners
    to ship and deliver your order
  • Suppliers and fulfilment partners
    to process and dispatch your order directly where applicable
  • Analytics and marketing service providers
    where relevant and in accordance with your cookie preferences

We never sell your personal information to third parties.

Because some orders may be fulfilled directly by suppliers or partners located outside the European Economic Area (EEA), including in countries such as China, your personal data may be transferred internationally. Where this happens, we take appropriate steps to ensure your data remains protected through suitable safeguards and secure processing arrangements.

5. Data Retention

We do not keep your personal data longer than necessary.

Your information is retained only for as long as needed to:

  • fulfil the purposes described in this Privacy Policy
  • comply with legal, tax, or accounting obligations
  • resolve disputes or enforce our agreements

Where required by law, certain records may be kept for up to 7 years, for example for financial or tax administration purposes.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • improve website functionality
  • remember your preferences
  • analyze website traffic and visitor behaviour
  • support marketing and advertising activities

You can manage your cookie preferences through our cookie banner or through your browser settings at any time.

For more information, please see our separate Cookie Policy if available.

7. Data Security

At LOUARI, we take appropriate technical and organizational measures to protect your personal data against:

  • loss
  • misuse
  • unauthorized access
  • disclosure
  • alteration

All payments on our website are processed through a secure SSL-encrypted connection.

While no system can ever be guaranteed to be completely secure, we take reasonable steps to ensure your data is handled safely and responsibly.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

  • access the personal data we hold about you
  • correct inaccurate or incomplete data
  • request deletion of your personal data
  • restrict or object to certain processing
  • withdraw your consent at any time where processing is based on consent
  • request data portability

To exercise any of these rights, please contact us at:

info@louarimilaan.com

You may also have the right to file a complaint with your local data protection authority if you believe your data has been handled unlawfully.

9. Contact Information

If you have any questions about this Privacy Policy or about how your personal data is processed, please contact:

LOUARI
Email: info@louarimilaan.com